Terms of Service

  1. Introduction Welcome to Trakle LLC ("Trakle", "we", "us", or "our"). Our website, located at www.trakle.com, provides users with information on live music events, including artist ratings, show times, reviews, user-generated questions and answers, parental information, dos and don'ts, and venue details (collectively, the "Services"). By accessing or using our website, you agree to these Terms of Service. If you do not agree with any part of these Terms, please do not use our website. Please also refer to our User Content & Licensing Agreement and Content Fraud policies for additional guidelines and expectations related to content submission.
  2. Eligibility Our Services are available to users who are at least 13 years old. However, users must be at least 16 years old to submit reviews or contribute any other user-generated content. By using our Services, you represent that you meet these age requirements and have read and agreed to our Privacy Policy, User Content & Licensing Agreement, and Content Fraud Policy.
  3. User Accounts and Registration To access certain features of our Services, you may be required to create an account by signing in through platforms such as Google, Spotify, Facebook, Apple, phone number, or email. When you create an account, you agree to provide accurate and complete information and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. We reserve the right to refuse registration, suspend, or terminate your account at our sole discretion.
  4. User-Generated Content By submitting user-generated content, such as reviews, ratings, or questions, you agree to the following guidelines:
  • You must be a genuine user of the Services and not be paid or influenced by any third party to submit content.
  • You may not use explicit language, upload explicit photos or videos, or engage in any form of harassment, discrimination, or hate speech.
  • You may not post any content that infringes on the intellectual property rights of others or violates any applicable laws or regulations.

For more detailed guidelines on content submission, please review our User Content & Licensing Agreement. We reserve the right to remove or edit user-generated content that violates these guidelines, and to suspend or terminate the accounts of users who repeatedly violate these rules.

  1. Copyright and Intellectual Property All content on our website, such as text, graphics, logos, and design elements, is the property of Trakle LLC and is protected under applicable copyright laws. Unauthorized use, reproduction, or distribution of our content is strictly prohibited. For details on copyright infringement and our Digital Millennium Copyright Act (DMCA) procedure, please refer to our COPYRIGHT & DMCA NOTICE. By submitting user-generated content to our platform, you grant Trakle LLC certain rights as detailed in our User Content & Licensing Agreement.
  2. Third-Party Links and Services Our website may contain links to third-party websites, such as artist and event pages, to help users purchase tickets and access additional information. We are not responsible for the content or practices of these third-party websites, and our inclusion of such links does not imply endorsement or affiliation. Please review the terms and conditions and privacy policies of any third-party websites you visit. For further details on our stance regarding third-party links and content, please refer to our Disclaimer.
  3. Limitation of Liability and Disclaimers To the maximum extent permitted by law, Trakle LLC and its affiliates, partners, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from your use of or inability to use our Services, or any errors, inaccuracies, or omissions in the content provided. Please review our Disclaimer for more information on our limitations of responsibility.
  4. Indemnification You agree to indemnify, defend, and hold harmless Trakle LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of our Services, your violation of these Terms of Service, or your infringement of any intellectual property or other rights of any person or entity.
  5. Termination of Access We reserve the right to suspend or terminate your access to our Services, without prior notice or liability, if we believe that you have violated these Terms of Service or engaged in any illegal activities. Upon termination of your access, your right to use our Services will immediately cease. All provisions of these Terms of Service, which by their nature should survive termination, shall survive termination, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
  6. Governing Law and Jurisdiction These Terms of Service shall be governed by and construed in accordance with the laws of the United States and the State of California, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms of Service or your use of our Services shall be resolved exclusively in the state or federal courts located in Los Angeles, California, and you consent to the personal jurisdiction of such courts and waive any objections based on inconvenient forum.
  7. Modifications to the Terms of Service We may update these Terms of Service from time to time. When we make changes, we will notify you by email if you have opted-in for email notifications. Your continued use of our Services following the notification of any changes to these Terms of Service constitutes acceptance of those changes. It is your responsibility to review these Terms of Service periodically for updates or changes.
  8. Community and Content Standards Users are expected to adhere to our Community Guidelines when interacting with others on our platform and when submitting any form of content. This ensures a safe and harmonious environment for all users. Any breach of our Community Guidelines may lead to moderation actions, including the removal of content or suspension of user accounts.
  9. Contact Us If you have any questions or concerns about these Terms of Service, our policies, or our Services in general, please reach out to us through our Contact Us page or email us directly at contact@trakle.com.